Frequently Asked Questions

Got Questions?

Everything you need to know before renting a Tubsly hot tub.

How does a Tubsly hot tub rental work?

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You pick a package (Weekend, Week, or Month), choose your dates and delivery address, and we handle the rest. Our team delivers the hot tub, sets it up in your backyard, fills it with water, balances the chemistry, and walks you through the controls. When your rental ends, we come pick it up. You don't do any of the hard work.

What do I need to have ready before delivery?

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You need a flat, level area that can support a full hot tub (roughly 4,000 pounds once filled), a standard outdoor 110V electrical outlet within 25 feet of the tub, and a clear path from our truck to the setup location. We'll confirm the details with you ahead of delivery so there are no surprises.

Do I need a special electrical hookup?

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No. Our rental hot tubs plug into a standard 110V household outlet — the same kind you'd use for a lamp or small appliance. We recommend using a dedicated outlet if possible (nothing else plugged into the same circuit) for the best heating performance.

How much power will the hot tub use?

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Tubsly hot tubs are highly energy-efficient, typically costing around $10–$15 per month to operate, or roughly 2–4 kWh per day. It draws approximately 950 watts when running full throttle and utilizes heat recovery technology to maintain temperatures with minimal power, plugging into a standard 115v/15amp outlet. Our tubs use a patented system that uses heat from the pump motor to heat the water, avoiding a separate energy-intensive heater.

How long does setup take?

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Setup itself takes about 30 to 45 minutes once we arrive. Filling the tub and reaching target temperature takes longer — water temp will typically rise 1.5 degrees per hour, depending on outdoor conditions. Plan to book the tub for the day before you want to use it so it's hot and ready when you want to get in.

How much does it cost?

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Weekend rentals (4 days) start at $289, week rentals (8 days) at $429, and month rentals (30 days) at $749. Add-on surrounds are available on any package. Delivery is free within 20 miles of our Canton, MI base. See our pricing section or booking page for the full breakdown.

What areas do you serve?

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Tubsly delivers throughout Southeast Michigan, with free delivery within 20 miles of Canton. That includes Canton, Plymouth, Livonia, Westland, Northville, Wayne, Belleville, Ypsilanti, Garden City, Inkster, Romulus, and Dearborn. If you're outside that radius, we may still be able to accommodate with a $2/mile delivery fee. Limits apply

How many people can use the hot tub?

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Our standard rental hot tubs seat 5-6 people. They're great for family use, small gatherings, and parties. If you have specific headcount questions for your event, reach out before booking.

Do you provide the water and chemicals?

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We bring the chemicals and handle the initial water balance and sanitation when we fill the tub. You provide the water from an outdoor hose bib. In some cases, we can fill from an indoor hot water tap to lessen the heat-up time. For longer rentals (week and month packages) we include simple instructions for maintaining water clarity during your stay.

Can I book a hot tub for a party?

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Yes — weekend packages are popular for birthday parties, anniversaries, bachelorette weekends, and backyard gatherings. Just remember the tub can seat 5-6 adults, so plan accordingly for larger groups. Tub has a 78 inch diameter and 27 inch height

What happens if it rains or snows?

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Hot tubs are designed to be used in all weather — rain, snow, and Michigan cold included. In fact, a steaming hot tub on a cold winter night is one of the best reasons to rent one. We deliver in all weather short of unsafe driving conditions.

How do I cancel or change my booking?

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Cancellations more than 72 hours before your scheduled delivery receive a full refund. Within 72 hours of delivery, no refund is issued, but you can reschedule within 60 days subject to availability. See our full cancellation policy at /cancellation-policy. To cancel or reschedule, email hello@tubsly.com or call (734) 338-8827.

Is there a security deposit?

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We do not collect a separate security deposit. The credit card you used at checkout remains on file and may be charged for damages, theft, or late returns as outlined in the rental agreement. Normal wear and water usage are not charged.

How do I book?

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Click Book Your Tub, choose your package and dates, enter your delivery address, and check out online. If you have questions before booking, email hello@tubsly.com, use our contact form, or call us at (734) 338-8827 — we respond within 24 hours.

Still have questions?

Email us at hello@tubsly.com — we reply within 24 hours.